SAMPS was previously Association of Commercial Professionals for Life Sciences (ACP-LS)

What Clients Think of CRO Sales Reps

September 22, 2013

Services ReportCRO Sales Representative Performance Report

This SAMPS report describes what drug development and device companies think about CRO sales representatives.
How do buyers of drug development services and contract research organization (CRO) services view the vendors' representatives who call on them? How much do these representatives influence the awarding of a contract? From a buyer's perspective, what can sales representatives do better?

The SAMPS CRO Sales Representative Performance Survey details responses from 220 scientists, engineers, operations employees and procurement professionals in pharmaceutical, biotech, medical device and diagnostic companies. It was conducted by two highly respected leaders in life sciences marketing, Jon Meyer, co-founder and principal of Life Science Strategy Group, and Cinda Orr, president and CEO of SCORR Marketing.

The survey provides answers to important questions such as:

  • What is most important to sponsors when purchasing CRO services?
  • How qualified and competent are CRO salespeople?
  • Where can they improve?
  • What difference do CRO websites and other marketing materials make?
  • How do sales reps from specific companies such as Covance, Quintiles, PPD, ICON, Charles River and others perform?
Order a Copy and Improve Your Sales and Marketing Effectiveness

Also view an article about the research at Outsourcing-Pharma and Clinical Leader.

SAMPS, Sales And Marketing Professionals in Scientific research, is the first and only organization dedicated to sales and marketing professionals within the life sciences.

The association’s goal is to serve its members who work in commercial roles for life science products and services companies and associated businesses, globally.
SAMPS was previously named ACP-LS. We feel that SAMPS more clearly describes the membership, and will form a better foundation from which to expand this membership globally. 
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